Seller Obligations

In order to build trust on our marketplace and not hurt the sales of other sellers on MX Locker, a fee equivalent to 11% of the transaction price (with a minimum charge of $10 USD or local currency equivalent) will be assessed to your account if you fail to ship your item or fulfill your order within the required shipping timeframes. For purposes of this policy, an item will not be considered shipped unless it has received a carrier acceptance scan within the applicable time period. If an item has not been shipped and scanned by the carrier within 7 business days of the order being placed, MX Locker may cancel the order, issue a refund to the buyer, and apply the Seller Cancellation Fee. As a seller on MX Locker, you are responsible for keeping your listings up to date and fees will be imposed by failing to do so.

We will deduct fees, and expenses such as those arising from refunds, cancelled orders, claims, or disputes, directly from your earnings. If your earnings are not sufficient to cover these amounts we will charge your MX Locker payment method on file (debit or credit card, and/or linked bank account).

MX Locker is a marketplace made up of real buyers and sellers just like you. With this in mind, we want to make sure that all sellers have ample time to ship out their sales while also making sure that buyers get their items in a timely manner.

All sellers are expected to adhere to the following policies when listing products on MX Locker. Seller offenses and prohibited conduct can result in the suspension of your MX Locker account. Returns, refunds, and related timing requirements are governed by MX Locker's Refund Policy, as updated from time to time.