Frequently Asked Questions

Frequently Asked Questions - Payouts

How do I payout funds from my MX Locker balance?

You can transfer funds by connecting a debit card or bank account. Once connected, use the cash out feature to transfer funds from your MX Locker account to any external account.
Where is my money held?
All funds from your sales will appear on your MX Locker balance.
All funds from your sales will appear on your MX Locker balance.
Can I use the funds from a sale to purchase another item on the platform?

Yes, however the funds on your MX Locker balance must cover the full price of the item you are looking to purchase.
Why is there a fee attached to my payout?

Your earnings equal the listing price + shipping cost, minus the selling fee and payment processing fee. These fees are charged to the Seller when the sale has been successfully completed. There is zero charge to create a listing. A fee of 10% of the item price for a completed sale. Charged to the Seller. MX Locker also collects a 3% payment processing fee which is paid out to our payment processor.
How long does it take to get paid?

After the item has shown ‘delivered’, the Buyer is able to mark the item as ‘received’. If the Buyer never marks the item as received, funds will automatically release 48 hours after the item shows ‘delivered’.
Can I instantly transfer my funds once they become available?

Yes, however there is a small ‘instant transfer’ fee.
How do I change my payout account or method?

You are able to add multiple payout accounts or methods when transferring your funds on the ‘cash out’ page.

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